Home | Courses | Certificate IV in Information Technology Support

Certificate IV in Information Technology Support

National ID: ICT40215 | State ID: AVY7

 

This qualification provides you with career enhancing knowledge and practical skills to administer commercial database systems and to provide database support to an organisation. You will learn how to design, create, optimise and backup databases, with supporting skills in managing simple projects.

You will learn how to provide quality support to clients and users, install, optimise, diagnose and configure hardware, systems and software and resolve user issues.

You will acquire valuable experience in creating documentation and with workplace health and safety.

You have the choice of studying in the areas of service desk, database, sustainability and network support to suit particular needs.

Your qualification prepares you for roles such as:

Further study opportunities:

Successful completion of this qualification provides you with the opportunity to become a customer support technician, help desk specialist, network support technician or PC support technician.

 

Further Study Option(s)

Diploma of Information Technology Systems Administration or Diploma of Information Technology Networking

Course overview

Location Duration Competitive Selection criteria Additional requirements
Location Duration Competitive Selection criteria Additional requirements
Location Duration Competitive Selection criteria Additional requirements
Location Duration Competitive Selection criteria Additional requirements
Location Duration Competitive Selection criteria Additional requirements

 

South Metro Tafe
Thornlie
One semester
Y
Y

Entrance requirements

Course Overview

Where Thornlie
Duration
How Full-Time
When

Successful completion of this qualification provides you with the opportunity to become a customer support technician, help desk specialist, network support technician, PC support technician and a technical support sustainability.

Further study opportunities:

Successful completion of this qualification provides you with the opportunity to become a customer support technician, help desk specialist, network support technician or PC support technician.

 

Further Study Option(s)

Diploma of Information Technology Systems Administration or Diploma of Information Technology Networking

Please contact the college to receive an indicative price for this course.

VET Student Loans

VET Student Loans is the new program that replaces the current VET FEE HELP scheme.

Eligible students will be entitled to apply for a VET Student Loan. Comprehensive information on VET Student Loans can be found on the Australian Government website education.gov.au/vet-student-loans

International students

Fees, charges, available locations, applications, and enrolment procedures for international students are different to those applicable to local students.

International students can only study full-time.

For information on international student fees and application, please follow this link to the TAFE International WA website www.tafeinternational.wa.edu.au

Entrance Requirements

School Leaver Non-School Leaver AQF
C Grades in Year 11 WACE General English, and OLNA or NAPLAN 9 Band 8 C Grades in Year 11 English and Maths or equivalent Certificate II or Certificate III

Links

Page last updated September 22, 2017