National ID: BSB20215 | State ID: AVQ9
This course is the perfect entry level qualification for people interested in customer service. This qualification provides the skills and knowledge required for individuals who work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.
Your qualification prepares you for roles such as:
Further study opportunities:
Further Study Option(s)
After completing this course you can pursue a career as a Customer Service Representative
Course overview
| Location | Duration | Competitive | Selection criteria | Additional requirements |
|---|
| Location | Duration | Competitive | Selection criteria | Additional requirements |
|---|
| Location | Duration | Competitive | Selection criteria | Additional requirements |
|---|
| Location | Duration | Competitive | Selection criteria | Additional requirements |
|---|
| Location | Duration | Competitive | Selection criteria | Additional requirements |
|---|
| Central Regional Tafe |
| Geraldton |
| N |
| N |
Entrance requirements
Course Overview
| Where | Geraldton |
| Duration | |
| How | Full-Time |
| When |
Further study opportunities:
Further Study Option(s)
After completing this course you can pursue a career as a Customer Service Representative
Please contact the college to receive an indicative price for this course.
VET Student Loans
VET Student Loans is the new program that replaces the current VET FEE HELP scheme.
Eligible students will be entitled to apply for a VET Student Loan. Comprehensive information on VET Student Loans can be found on the Australian Government website education.gov.au/vet-student-loans
International students
Fees, charges, available locations, applications, and enrolment procedures for international students are different to those applicable to local students.
International students can only study full-time.
For information on international student fees and application, please follow this link to the TAFE International WA website www.tafeinternational.wa.edu.au
Entrance Requirements
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
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Qualification level
Links
Page last updated August 23, 2019