Management

Do you have a passion for people, paired with the drive to become a highly skilled specialist in the vibrant and dynamic field of hospitality?

Build your future as a manager in the hospitality industry with this nationally recognised qualification and gain a skillset that could take you around the globe.

Be guided from our team of expert lecturers who are industry professionals, as you learn to lead hospitality services. At the heart of hospitality is the people, and you'll gain management skills which will help you inspire your team, make decisions and solve problems, and build knowledge of how to enhance a customer experience.

You'll also be equipped with strong hospitality technical skills and be trained in a diverse range of areas from processing reservations, to food and beverage preparation, to general bar and restaurant service.

The hospitality, tourism and events industries are the world's largest employers and this course will give you a supervisory qualification to work in settings such as restaurants, cafes, nightclubs, pubs and in gaming, or at hotels in front-of-house areas including concierge and back-of-house areas such as housekeeping.

Gain these skills 

• lead a diverse team
• financial management
• regulatory compliance
• rostering
• stock purchasing and control
• providing quality customer service
• managing workplace conflict
• workplace health and safety

Turn your passion for sport into a career

The Diploma of Sport* has been designed with the career oriented, sports professional in mind and will provide you with a broad set of skills and knowledge to advance your career in the sport industry. 

We're excited to be offering this course as part of a new dual diploma program, to give you greater opportunities to advance your career and enhance your skill set. If you are a natural leader and love sport, this new program will give you skills in business, management and enhance your leadership and sport knowledge and experience.

On successful completion of the program you'll gain the Diploma of Sport and a Diploma of Leadership and Management, equipping you to find employment in a range of sporting bodies, or state and local government  organisations or to work independently in the private or public sector.

*Please note the Diploma of Sport will not be offered as a stand alone qualification, only as one part of the dual diploma program, delivered with the Diploma of Leadership and Management.

Gain these skills

• High performance coaching
• Sport development management
• Talent management
• Events management
• Community sport development

Are you ready to organise your career in administration?

When you complete the Certificate IV in Business Administration you will be set for a career with expanding possibilities: in office management, or business administration.

Gain these skills:

• manage customer needs and feedback
• develop complex documents and spreadsheets
• facilitate smooth workplace communication
• make presentations to groups
• work in effective teams
• workplace health and safety

Do you have what it takes to take care of business?

When you complete the Diploma of Business you will have what it takes for a career in both the government and private sectors.

Gain these skills:

• build and manage a capable team
• recruit the right people
• develop your team's skills
• manage organisational risk
• undertake projects
• facilitate effective meetings
• manage risk

All businesses need project managers

This course builds on the skills gained in the Certificate IV in Project Management Practice. It will give you the essential skills and knowledge of current project management practices.

The Diploma allows you to expand and extend your already existing management skills with units that will teach you an understanding of management in many fields. Completing this qualification will help you in a career as a contract coordinator, project manager, quality administrator or risk management professional.

Gain these skills

• Apply scope management
• Managing people
• Managing operational plans
• Time management techniques
• Project costs and budgets
• Risk management
• Information and communication techniques
• Quality management

All businesses have a need for project managers

Learn the practical skills, processes and technical aspects of project management. This qualification will allow you to manage projects in a wide variety of contexts.

With a qualification in project management from North Metropolitan TAFE, you will oversee the staffing, costs and outcomes of amazing operations and events.

Gain these skills

• Provide solutions to a defined range of unpredictable problems
• Analyse and evaluate information from a variety of sources
• Apply project scope management techniques such as time management, cost management, quality management, human resources, communications, risk management and contract and procurement procedures.
• Monitor a safe workplace
• Establish effective workplace relationships

Are you ready for a career as an outstanding leader of industry or business?

When you complete the Diploma of Leadership and Management you will have what it takes for a career as a team leader, middle manager or supervisor.

Gain these skills:

• build and lead a team
• manage budgets and financial plans
• recruit staff
• identify and manage risks
• play a leading role in project planning
• manage projects

This course is not suitable for school leavers as students should have a significant employment history with some experience in high-level administration or staff supervision to better relate to the course content.